Help Desk
Create a New Request for Help
Review or change an Existing Request
Email your New Request to: helpdesk@rice.edu |
Submit one of the most common requests: |
To report a server outage: Please consult http://docs.rice.edu under "IT Announcements" to see if Information Technology is already aware of the outage. If possible, please create a New Request for Help and include the word "URGENT" in the summary description OR email helpdesk@rice.edu and include the word "URGENT" in the subject line. During Business Hours please call the Help Desk at 713-348-4357 to report the outage. After Business Hours please call the Operations Desk at 713-348-4989 to report the outage. |
||
Contact the Help Desk by Phone: |
713-348-HELP (713-348-4357) |
|||
Visit the Help Desk at: |
Mudd Building Room 103 |
|||
Help Desk Business Hours: |
During the Fall and Spring Semesters:
|
During Summer and breaks: Monday-Friday 8am-5pm |
Division of Information Technology MS-119, P.O. Box 1892, Rice
University, Houston, Texas 77251-1892
© Copyright 2006
Rice University
Page content and Markup: 02/02/2008 Niki Serakiotou.